WELCOME TO THE FAMILY!

Dr. Carpenter and staff are dedicated to providing you with a pleasant visit and results that you’re proud to show off. Our administrative staff is ready to help you with questions about scheduling, financial policy and insurance, to help make the process as simple as possible.

First Visit

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

  • A list of medications you are presently taking.

  • If you have medical or dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e antibiotics for pre-med.)

Insurance

At Stone Ridge Dental we make every effort to provide you with the finest care and the most convenient financial options. As a courtesy we work hand-in-hand with you to help maximize your insurance reimbursement for covered procedures.

Patient Billing

We make every effort to provide you with an accurate quote for the treatment that is recommended to you in our office. If you have questions regarding your account, please contact us. Many times, a simple telephone call will clear any misunderstandings.

 

Financial Options

For your convenience we accept Visa, MasterCard, American Express and Discover. We deliver the finest care at the most reasonable cost to our patients, therefore payment is due at the time service is rendered unless other arrangements have been made in advance. Our office is also affiliated with financing companies like Care Credit who offers 12 months of no interest financing upon approved credit.

Call or visit CareCredit.com for more information!

Infection Control

Infection control and universal precautions protect clients and staff alike. Everyone benefits from rigorous infection control – you, your dentist, and the dental team. The cornerstone in a good and safe dental practice is the element of trust. You should feel free to discuss this topic with Dr. Carpenter and receive a straightforward answer.

Our entire team follows procedures recommended by several federal agencies: the Occupational Safety & Health Administration (OSHA), the Environmental Protection Agency (EPA) and the Centers for Disease Control (CDC). These measures include:

  • Disinfectant hand soap

  • Gloves and face masks

  • Chemical disinfection of countertops and surfaces

  • Sterilization of all equipment before every use

  • Disposable materials

  • Infection Control Barriers on Lights & Keypads

We sterilize all reusable equipment, including dental hand pieces. We use an autoclave, a device that kills bacteria and viruses by steam, heat and pressure.

The best defense against disease is information. The more you know, the better equipped you are to make wise decisions about your health care. The more you know about our daily procedures and policies, the more comfortable you will feel.

Advanced Technologies

Precision Dentistry

When you seek care at our office, you are assured that Dr. Carpenter and staff utilize the latest in technology to enhance the quality and fit for your dental care.

Digital Imaging

Dr. Carpenter choose carefully what type and when radiographs are taken. There are many guidelines that we follow. Radiographs allow us to see everything we cannot see with our own eyes. Radiographs enable us to detect cavities in between your teeth, determine bone level, and analyze the health of your bone. We can also examine the roots and nerves of teeth, diagnose lesions such as cysts or tumors, as well as assess damage when trauma occurs.

Dental radiographs are invaluable aids in diagnosing, treating, and maintaining dental health. Exposure time for dental radiographs is extremely minimal. Digital Imaging Technologies are utilized within the office. With digital imaging, exposure time is about 50 percent less when compared to traditional radiographs. Digital imaging can also help us retrieve valuable diagnostic information. We may be able to see cavities better.

Digital imaging allows us to store patient images, and enables us to quickly and easily transfer them to specialists or insurance companies.

CEREC® One Visit Ceramic Restorations

Spend less of your valuable time visiting the dentist. Restoring one tooth with CEREC usually takes one hour. With CEREC you no longer need to wear a temporary while you wait for your permanent crown to be manufactured at a distant lab.

Cerec One-Visit crowns are natural in appearance, compatible with tissue in the mouth, anti-abrasive and plaque-resistant.

What is Cerec?

CEREC 3D technology combines a camera, computer and computer-controlled milling machine into a precisely controlled system which allows Dr. Carpenter to create an incredibly detailed digitized model of your damaged tooth.  Dr. Carpenter then uses the Cerec software to design your personalized restoration and create a beautiful and microscopically accurate permanent ceramic restoration. This can often be done while you wait. The Cerec crown fits perfectly over the surface of your old tooth.

Benefits of CEREC

  • Single-visit convenience

  • Hi-tech accuracy

  • Natural, tooth-colored restoration

  • Bio-compatible

  • Anti-abrasive and plaque resistant ceramic materials

  • Metal free – for better translucency and no allergic reaction

  • Preserves more healthy tooth structure

Meet Galileos

 Say goodbye to 2-dimensional, uncomfortable dental x-ray images and films. Introducing, Galileos 3D Imaging System by Sirona, which provides amazingly high resolution superiority and has the lowest achievable dose of radiation. In fact, Galileos has 10 times less radiation than a conventional CT scan. Galileos has meticulous anatomical detail which allows the dental patient to have superior treatment and predicted outcome in future dental procedures such as implants, wisdom teeth extraction, and root canals. Intraoral Camera

Many patients, especially younger patients, are very familiar with the latest technology and are comfortable with the high tech practice. Computers and TV screens are their primary method of information processing.

Dr. Carpenter utilizes intraoral camera technology that helps enhance your understanding of your diagnosis. This camera is very small – in some cases, just a few millimeters long. An intraoral camera allows our practice to view clear, precise images of your mouth, teeth and gums, in order for us to accurately make a diagnosis. With clear, defined, enlarged images, you see details that may be missed by standard mirror examinations. This can mean faster diagnosis with less chair-time for you!

Intra oral cameras also enable our practice to save your images in our office computer to provide a permanent record of treatments. These images can be printed for you, other specialists, and your lab or insurance companies.

 

Home Care Instructions

After Cosmetic Reconstruction

Remember that it will take time to adjust to the feel of your new bite. When the bite is altered or the position of the teeth is changed it takes several days for the brain to recognize the new position of your teeth or their thickness as normal. If you continue to detect any high spots or problems with your bite, call our office so we can schedule an adjustment appointment.

It is normal to experience some hot and cold sensitivity. The teeth require some time to heal after removal of tooth structure and will be sensitive in the interim. Your gums may also be sore for a few days. Warm salt water rinses (a teaspoon of salt in a cup of warm water) three times a day will reduce discomfort and swelling. A mild pain medication (one tablet of Tylenol or Ibuprofen (Motrin) every 3-4 hours) should ease any residual discomfort.

Don’t be concerned if your speech is affected for the first few days. You’ll quickly adapt and be speaking normally in no time. You may notice increased salivation. This is because your brain is responding to the new size and shape of your teeth. This should subside to normal in about a week.

Daily brushing and flossing are a must for your new dental work. Daily plaque removal is critical for the long-term success of your new teeth, as are hygiene appointments.

Any food that can crack, chip or damage a natural tooth can do the same to your new teeth. Avoid hard foods and substances (such as beer nuts, peanut brittle, ice, fingernails, or pencils) and sticky candies. Smoking will stain your new teeth. Minimize or avoid foods that stain such as coffee, red wine, tea and berries.

If you engage in sports let us know so we can make a custom mouthguard. If you grind your teeth at night, wear the night guard we have provided for you. Adjusting to the look and feel of your new smile will take time. If you have any problems or concerns, please let us know. We always welcome your questions.

 

After Crown and Bridge Appointments

Crowns and bridges usually take two or three appointments to complete. In the first visit, the teeth are prepared and molds of the mouth are taken. Temporary crowns or bridges are placed to protect the teeth while the custom restoration is being made. Since the teeth will be anesthetized, the tongue, lips and roof of the mouth may be numb. Please refrain from eating and drinking hot beverages until the numbness is completely worn off.

Occasionally a temporary crown may come off. Call us if this happens and bring the temporary crown with you so we can re-cement it. It is very important for the temporary to stay in place, as it will prevent other teeth from moving and compromising the fit of your final restoration.

To keep your temporaries in place, avoid eating sticky foods (gum), hard foods, and if possible, chew on the opposite side of your mouth. It is important to brush normally, but floss carefully and don’t pull up on the floss which may dislodge the temporary but pull the floss out from the side of the temporary crown.

It is normal to experience some temperature and pressure sensitivity after each appointment. The sensitivity should subside a few weeks after the placement of the final restoration. Mild pain medications may also be used as directed by our office.

If your bite feels uneven, if you have persistent pain, or if you have any other questions or concerns, please call our office.

 

After Tooth Extraction

After tooth extraction, it’s important for a blood clot to form to stop the bleeding and begin the healing process. That’s why we ask you to bite on a gauze pad for 30-45 minutes after the appointment. If the bleeding or oozing still persists, place another gauze pad and bite firmly for another 30 minutes. You may have to do this several times.

After the blood clot forms, it is important not to disturb or dislodge the clot as it aids healing. Do not rinse vigorously, suck on straws, smoke, drink alcohol or brush teeth next to the extraction site for 72 hours. These activities will dislodge or dissolve the clot and proplong the healing process. Limit vigorous exercise for the next 24 hours as this will increase blood pressure and may cause more bleeding from the extraction site.

After the tooth is extracted you may feel some discomfort and experience some swelling. An ice pack or an unopened bag of frozen peas or corn applied to the area will keep swelling to a minimum. Take pain medications as prescribed. The swelling usually subsides after 48 hours.

Use the pain medication as directed. Call the office if the medication doesn’t seem to be working. If antibiotics are prescribed, continue to take them for the indicated length of time, even if signs and symptoms of infection are gone. Drink lots of fluid and eat nutritious soft food on the day of the extraction. You can eat normally as soon as you are comfortable.

It is important to resume your normal dental routine after 24 hours. This should include brushing and flossing your teeth at least once a day. This will speed healing and help keep your mouth fresh and clean.

After a few days you will feel fine and can resume your normal activities. If you have heavy bleeding, severe pain, continued swelling for 2-3 days, or a reaction to the medication, call our office immediately.

After Composite Fillings (white fillings)

When an anesthetic has been used, your lips and tongue may be numb for several hours after the appointment. Avoid any chewing and hot beverages until the numbness has completely worn off. It is very easy to bite or burn your tongue or lip while you are numb.

It is normal to experience some hot, cold & pressure sensitivity after your appointment. Injection sites may also be sore. Ibuprofen (Motrin), Tylenol or aspirin (one tablet every 3-4 hours as needed for pain) work well to alleviate the tenderness. If pressure sensitivity persists beyond a few days or if the sensitivity to hot or cold increases, contact our office.

You may chew with your composite fillings as soon as the anesthetic completely wears off, since they are fully set when you leave the office.

If your bite feels uneven, if you have persistent pain, or if you have any other questions or concerns, please call our office.

Scheduling

Stone Ridge Dental offers extended evening and early morning hours. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting. Due to the fact Dr. Carpenter provides many types of dental services, various circumstances may lengthen the time allocated for a procedure. Emergency cases can also arise and cause delays. We appreciate your understanding and patience.

In order to accomodate our patients schedules to the best of our ability, we ask that if you need to change or cancel your reserved time, to kindly give us a 48 hour notice so that we may offer that time to another patient.

Please call us with any questions or to schedule an appointment.